Royce Freight LLC - Privacy Policy

Effective Date: 07/04/2024

Royce Freight LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, or communicate with us. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect We may collect the following types of personal information from you:

  • Contact Information: Including your name, phone number, email address, and physical address.

  • Transactional Information: Details about freight shipments, services requested, and payments.

  • Usage Information: Data about your interactions with our website, such as IP address, browser type, and usage patterns.

  • Text Messaging Opt-In: If you opt in to receive SMS communications, we collect your phone number and message preferences.

2. How We Use Your Information We use the information collected for the following purposes:

  • To Provide Services: Fulfill and manage freight and logistics services, including communication regarding shipments and orders.

  • To Communicate with You: Send important notifications, updates, and promotional offers (including SMS messages, if opted in).

  • To Improve Our Services: Analyze website usage, improve customer experience, and develop new services.

  • For Legal Compliance: Comply with legal obligations, enforce our Terms of Service, and prevent fraudulent activities.

3. Text Messaging Opt-In If you opt in to receive text messages, we will send you service alerts, transactional messages, and occasional promotions. Message and data rates may apply. You can opt out at any time by replying "STOP" to any SMS message or contacting us at exp@roycefreight.com.

4. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third-party vendors and partners who help us provide our services (e.g., payment processors, logistics partners).

  • Legal Compliance: If required by law, or to protect the rights and safety of Royce Freight LLC, our customers, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences, but disabling cookies may limit certain functionalities of our website.

7. Your Rights You have the right to:

  • Access, correct, or update your personal information.

  • Request the deletion of your personal data, subject to legal requirements.

  • Opt out of receiving marketing communications by following the instructions in any marketing message or by contacting us at admin@roycefreight.com.

8. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take appropriate action.

9. Changes to this Privacy Policy We may update this Privacy Policy periodically. The updated policy will be posted on our website with the revised effective date. We encourage you to review this policy regularly to stay informed about our data practices.

10. Contact Us If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Royce Freight LLC
120 US HWY 50 W,
Dayton, NV, 89403
Email: EXP@roycefreight.com
Phone: (775) 451-6158